Why does my report show a different figure from my dashboard?

Created by Andrew Marcus, Modified on Mon, 3 Aug at 3:11 PM by Andrew Marcus

Almost always because the two are reading different periods or different centers.

Check the date range on both. The dashboard defaults to This Month while a report may open on a different range.

Check the center filter. A report filtered to one center shows that location only.

Check draft documents. Neither includes drafts, but a document you expect to see may still be unposted.

If period and center match and the figures still differ, that is worth investigating properly. Start a chat with the report name, the period and both figures.

Try it in the live demo: Open reporting

Still stuck? Start a chat.

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