Why does my stock quantity look different on two screens?

Created by Andrew Marcus, Modified on Mon, 3 Aug at 3:10 PM by Andrew Marcus

It should not, and when it does the cause is nearly always a filter rather than a data error.

Check the center. Stock is held per location. An item list filtered to one center shows that center's quantity, while the item's detail page can show the total across all centers.

Check the period. A movement report covering this month shows movements in that window, not the running total since you started.

Check for draft documents. Stock moves when a document is posted, not when it is created.

If the quantity still disagrees after matching center and period, start a chat and give us the item code and both screens.

Try it in the live demo: Open items

Still stuck? Start a chat.

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